Asking the Right Questions
Cleveland Copier Tip: Don’t Be Afraid To Answer Questions
Unfortunately, many customers hesitate to answer the fundamental questions necessary for fear of being up-sold to a copier that exceed their needs. This is exactly the reason it is important to find a reputable dealer who is interested in forming a long term relationship with your company. Cleveland Copier is just such a dealer. For this reason, during the consultation process, it is important for the costumer to think about their day-to-day copy needs and to answer the questions for their advisers.
Such questions are as follows:
Do you need scanning and faxing capability?
Do you need finishing capability?
Is color important?
When do you need your copier delivered and set-up?
How does your copier make you money?
The answers to these questions will insure that you get the copier you need.